Cancellation Policy

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At Britt Cole and Company, we value your time and strive to provide the best experience for every client. To ensure smooth scheduling, please review our appointment policies below:

• We provide two complimentary appointment reminders prior to your scheduled visit via email and/or text.

• We kindly ask that any changes or cancellations be made at least 12 hours in advance of your appointment.

• We offer multiple methods of contact and are easily reachable for any scheduling needs.

Cancellation & No-Show Policy:

• Appointments canceled with less than 12 hours’ notice will be subject to a 30% service fee.

• During our holiday season (October 1 – February 1), this fee increases to 50% of the scheduled service.

• No-call, no-show appointments will be charged 50% of the scheduled service.

Additional Policies:

• Repeated last-minute cancellations or rescheduling may require prepayment before booking future appointments.

• All extension clients are required to prepay for their services at the time of booking.

We appreciate your understanding and cooperation in helping us maintain a reliable and efficient schedule for all of our clients.

Thank you for choosing Britt Cole and Company.